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Recent Articles

Police Reported Accident

A data record reflecting accident and/or damage details contained on a colli...

Why is my recent service not showing up?

There are two reasons why your recent service is not showing up in Car Care:...

Why is my odometer reading showing up incorrectly?

We do our best to keep your odometer reading updated by displaying the kilom...

Why is Car Care unable to provide recall data for my car?

CARFAX Canada does not currently provide recall information for the followin...

Why did I lose access to CARFAX Canada Car Care?

The CARFAX Canada Car Care service is a free tool designed for vehicle owner...

Why can't I find my service shop on Car Care?

If the service shop you use it not showing up on Car Care, it's because ...

Where can I download the Car Care app?

You can download the CARFAX Canada Car Care app from the Google Play Store a...

What is the difference between the Normal and Severe maintenance schedule and how do I know which one to use?

Car Care’s normal maintenance schedule is based on OEM maintenance guidelin...

What's the difference between the Canadian and US versions of Car Care?

The Canadian and US versions of the Car Care experience have the same functi...

What is CARFAX Canada Car Care?

CARFAX Canada Car Care is a free tool available both as an app for your mobi...