Estimate facilities, like insurance companies and other businesses have a limited number of classifications they can select from when completing their documentation. 


Rollover would be listed as the point of impact on the estimate sheets when:


  • Vehicle was confirmed to have rolled over
  • The roof of the vehicle has been damaged, though the vehicle has not rolled over
    • for example: if a tree branch fell on the roof of a vehicle



If you believe that an estimate facility has recorded rollover incorrectly, please return to support.carfax.ca and click “Request a Review.” Please include:


  • VIN
  • Vehicle History Report number (optional)
  • Phone number
  • License plate number
  • If available, any documentation from the estimate/repair facility