The insurance claim amount on CARFAX Canada Vehicle History Reports can change/update depending on when the report is run, so please pay attention to both the claim date and report date.1


At any given time, the insurance claim amount can be:


  • A zero-dollar ($0.00) claim amount – for several reasons (i.e., the claim is recent and has not been paid/settled, etc.)
  • The total dollar amount paid out by an insurance company for damages to and/or replacement of an insured vehicle
  • The recovery amount which represents the cost paid by an owner’s insurance to resolve the claim, minus the dollar amount later recovered by the same insurance company 


Insurance claim amounts on Vehicle History Reports:


  • Do not include amounts paid for expenses such as rental vehicles or personal injuries
  • May differ from estimate and/or repair record amounts for a number of reasons


We are not able to obtain nor provide further details about to the claim amount.


For more information on claim amounts, please see:



Before you buy a used car, we recommend that you get a CARFAX Canada Vehicle History Report, take a thorough test drive and have the vehicle inspected by a qualified mechanic and/or auto technician to make sure the vehicle is functioning properly.


1See Limitation of Liability referring to 'insurance'.