Indicates damage has occurred, however the claim amount shows as zero dollars because:
- The claim has not yet been paid or settled. It’s possible that the claim is new and the information is not yet updated. Be mindful of the claim date and the CARFAX Canada Vehicle History Report purchase date
- The insured did not follow through on a reported claim. Typically, they either decided to pay out of pocket or did not follow through with any repairs, as damage was minimal
- The insurance company denied the claim (i.e. the insured was under the influence while driving or did not have comprehensive coverage)
- The insurance company recovered the cost of repairs from another insurance company after initially paying for the repairs
- If the insurance company did not pay for the repairs but another party's insurance did, the claim amount may be reported as a negative dollar amount
- In instances of a total loss claim and/or vehicle being branded Salvage by ICBC, a $0.00 claim will be reported by ICBC
- In rare circumstances, the insurance company offsets the claim amount by the amount recovered through the sale of the vehicle
We are not able to obtain nor provide further details pertaining to the claim amount.
Before you buy a used car, we recommend that you get a CARFAX Canada Vehicle History Report, take a thorough test drive and have the vehicle inspected by a qualified mechanic and/or auto technician to make sure the vehicle is functioning properly.