Not to worry, this is normal for reports that are available on listing sites such as Kijiji, AutoTrader or dealership websites. These businesses may hide the VIN on a report for privacy and/or fraud prevention reasons.
Please contact the seller to ask to see the full report when you go to see the vehicle in person. If they do not have that version, they can contact us to request it.
Once you have the report containing the VIN or the seller has provided you the VIN, please contact our support team to request verification of the VIN and report number you have been provided matches our records.
To submit a report verification request, please visit support.carfax.ca and click "Contact Us." Please include the VIN and Vehicle History Report number in your submission.