FAQ

No, lien checks are not available for purchase on their own. 

When you purchase a CARFAX Canada Vehicle History Report + Lien Check (formerly Verified Report) or a Vehicle History Report + Lien Check (BC) (formerly VerifiedBC Report) there’s a lien check included. The 3 Vehicle History Reports + 1 Lien Check (formerly VALUE Pack) also includes one lien check. 

There are some rare instances when a value is not available for a vehicle, including:  

• If the vehicle was manufactured before the year 2000 
• If it's not an automobile (e.g., motorcycles, RVs, boats, etc.) 
• If the vehicle is a rare or exotic unit 
• If the vehicle is valued at less than $1,000
• If the vehicle has an odometer reading less than 500 KM or more than 500,000 KM

There are some rare instances when History-Based Value is not able to provide a valuation for a vehicle, including:

• If the vehicle was manufactured before the year 2000
• If it's not an automobile (e.g., motorcycles, RVs, boats, etc.)
• If the vehicle is a rare or exotic unit
• If the vehicle has negative branding (e.g., stolen, unfit, salvage, rebuilt or non-repairable)
• If the vehicle is valued at less than $1,000
• If the vehicle has an odometer reading less than 500 KM or more than 500,000 KM

No, lien checks are not available for purchase on their own.

 If you need an additional lien check, we suggest purchasing a CARFAX Canada Vehicle History Report + Lien Check (formerly Verified Report) or CARFAX Canada Vehicle History Report + Lien Check (BC) (formerly VerifiedBC) report(s).

Not from our website, no.

Reports can be purchased for classic vehicles, however, information available through our data sources can be limited. To request a report on a classic vehicle, please contact our Customer Support team by calling 1-866-835-8612.

No, the only add-on available to the 3 Vehicle History Reports + 1 Lien Check (formerly VALUE Pack) is the Add ICBC Check. If you need additional reports, please visit www.carfax.ca/order.

If you’d like to add ICBC information to your vehicle history report, please contact our Customer Support team.

Yes, we obtain data from all over Canada and the United States. So, if the vehicle is currently in the US or has been in the US, we will report on all known US history you would expect to find for Canadian vehicles such as registration history, service history, open recalls and damage history.

Please note, we do not report on US-based liens. If you are interested in a U.S. vehicle’s lien status you will have to request that information from the seller/owner of the vehicle.

Yes, you have 180 days from date of purchase to run your 3 reports and 1 lien check.

We will send you a friendly email reminder when you have 30 days and 7 days remaining to run any un-redeemed reports.

Once a report is redeemed, your report data is available for 180 days. Your 3 Vehicle History Reports + 1 Lien Check (formerly VALUE Pack) dashboard will show you the date of expiration once you’ve redeemed a report.

If the report is titled VEHICLE HISTORY REPORT (BC) (formerly ClaimsBC) or VEHICLE HISTORY REPORT + LIEN CHECK (BC) (formerly VerifiedBC) and is free of any disclaimers above the Report Summary, all ICBC damage, estimate and insurance information shared by ICBC has been included on your report.

You are not required to Add ICBC Check on your report. We do recommend adding this information to ensure an accurate reflection of the vehicle’s damage, estimate and insurance history if the vehicle has been registered in British Columbia.