This means that one or more of our data sources hasn’t sent data over yet.
The report will automatically update – usually within minutes – once we have received a response from each of our data sources.
We search lien information in real time. If you order a Vehicle History Report + Lien Check (formerly Verified Report), Vehicle History Report + Lien Check (BC) (formerly VerifiedBC) or add a lien check in a 3 Vehicle History Reports + 1 Lien Check (formerly VALUE Pack) order in the evening or on a weekend/holiday, the report might say “Almost done... We're just collecting info from our data sources” or the Report Status may display "Pending" until the following business morning – when the data sources re-open. The moment lien information is available, your report will update and complete automatically.
If your report has not completed by the end of the next business day, please contact us by submitting a ticket here or by calling 1-866-835-8612.