Yes, you have 180 days from date of purchase to redeem your 3 reports and 1 lien check.

We will send you a friendly email reminder when you have 30 days and 7 days remaining to run any un-redeemed reports.

Once a report is redeemed, your report data is available for 180 days. Your 3 Vehicle History Reports + 1 Lien Check dashboard will show you the date of expiration once you've redeemed a report.

If you have questions related to an order that is now expired, please see: My order has expired. What do I do?

If your report is titled Vehicle History Report (BC) or Vehicle History Report + Lien Check (BC), we have received any/all estimate, insurance claim and/or glass repair data from ICBC for that vehicle.

If your report has one of the above titles but still contains a notification stating "Please note: this vehicle has been registered in British Columbia but this report does not include information from ICBC..." please contact Support by visiting support.carfax.ca and clicking "Contact Us."

Vehicle Monitoring is not a preventative tool; however, it serves as an invaluable tool in the early detection of fraud or theft. 

By identifying these issues early on, Vehicle Monitoring allows you to take action to address the potential negative legal and financial consequences of fraud or theft. 

You are not required to add an ICBC check to your report though we do recommend adding this information to ensure an accurate reflection of the vehicle's damage, estimate and insurance history if the vehicle has ever been registered in British Columbia.

No, you do not require a VIN at time of placing your order, though you will need to enter a valid VIN for your order within 180 days of your purchase to obtain a Vehicle History Report for a vehicle.

If entering a VIN after purchase: from your order confirmation email, click "Access Your Order" and then enter a valid VIN to redeem your report.

Lost or can't find your order confirmation email? Please see: How do I find my order confirmation email?

Just make sure you redeem your report(s) with a VIN within 180 days of purchase of your order will expire. We will send you a friendly email reminder when you have 30 days and 7 days remaining to run and un-redeemed report(s).

For more information on supported/invalid VINs, please see: What does the "We couldn't verify your VIN" message mean?

CARFAX Canada recommends including a lien check with your order when you are purchasing or selling a used vehicle through a private sale.

Licensed vehicle retailers in Canada are not permitted to sell a vehicle that still has an active lien against it, and many provinces have consumer protections in place to protect consumers should a licensed retailer sell a vehicle with a lien on it.

Licensed retailers take many steps to confirm and when applicable, clear a vehicle's lien status prior to selling a vehicle. Many licensed retailers will have documentation to confirm there is no lien on the vehicle (such as a CARFAX Canada Vehicle History Report + Lien Check and/or other documentation from a provincial lien registry or from a lender). If your vehicle retailer has documentation confirming no lien against a vehicle, you would not require a lien check.

If you require additional peace of mind regarding the lien status of a vehicle you intend to purchase from a licensed retailer, then we would recommend ordering a CARFAX Canada Vehicle History Report + Lien Check from www.carfax.ca/order.

No, anyone can order a CARFAX Canada report.

To order a report, you'll need a valid email address and a credit card or PayPal account. A VIN will be required to generate a report but you can place an order prior to having the VIN and then add the VIN at a later date (within 180 days).

We highly recommend upgrading your Vehicle History Report to include an ICBC check for any vehicles registered in British Columbia, past or present. This will ensure that your vehicle history and valuation are as accurate as possible. To ensure ICBC data is included in your VHR, follow the prompts to include ICBC when our system flags that your vehicle has been registered in BC or if you know your vehicle is or was registered in the province of BC.

If you decide not to add ICBC at the time of purchase, you can still buy the ICBC report directly through ICBC, here. Please note that if you purchase ICBC directly from ICBC, the data in your VHR (and your complementary History-Based Value report, if eligible) will not update.

Yes, you have 180 days from date of purchase to redeem your report. We will send you a friendly email reminder when you have 30 days and 7 days remaining to run any un-redeemed report(s).

Once a report is redeemed, you report data is available for 180 days.

Should you need a copy of your vehicle history report, we recommend saving a copy to your computer and/or printing a copy for your records.

If you have questions related to an order that is now expired, please see: My order has expired. What do I do?

The CARFAX Canada Value Range calculation is based on what others paid for similar vehicles, not just the asking price. It also adjusts for odometer, real-time market fluctuations and location to generate a realistic price range.