That's entirely up to you! See below for our recommended report types by need:

Vehicle History Report + Lien Check:

Our most detailed vehicle history report. It includes accident or damage history, as well as registration and branding details from Canada (excluding Northwest Territories) and the U.S., a stolen vehicle check and other available records as well as guaranteed Canadian lien search.

For more information about what a lien is, and why it's important to know if there is a lien registered against the car you're purchasing, please see: What is a lien?

Recommended for vehicles being sold or purchased through a private sale.

Vehicle History Report + Lien Check (BC):

This report includes all the same information as a Vehicle History Report + Lien Check but also includs all available damage, estimate and insurance information from ICBC - BC's public insurance company. For more information, please see: What is a lien? and/or What does “Add ICBC Check” mean? 

Recommended for vehicles with prior and/or current BC registration history being sold or purchased through a private sale.

Vehicle History Report:

This report does not offer lien information, but does include accident or damage history, as well as registration and branding details from Canada (excluding Northwest Territories) and the U.S., a stolen vehicle check and other available records.

Recommended for vehicles being purchased from, or sold to, a licensed vehicle retailer, or when you already have the lien information

Vehicle History Report (BC):

This report is the same as our Vehicle History Report but also included any available damage, estiamte and/or insurance information from ICBC - BC's public insurance company.

Recommended for vehicles with current and/or prior BC registration history being purchased from, or sold to, a licensed vehicle retailer, or when you already have the lien information

3 Vehicle History Reports + 1 Lien Check

Great when you are shopping for a used vehicle privately. With the ability to run reports on multiple VINs, you can compare various aspects of the vehicles and make an informed decision. We suggest that you apply the one included lien check to the vehicle that you intend to purchase.

When purchasing/redeeming a report for a vehicle with BC registration (past or present), we recommend that you include the "Add ICBC Check" option to ensure your report contains any known damage, estimate and/or insurance records ICBC may contain on the vehicle. For 3 Vehicle History Reports + 1 Lien Check orders, an Add ICBC Check would be required for each VIN that is identified to have current and/or prior BC registration history.

For more information, please see: Report Types and/or What is a CARFAX Canada "3 Vehicle History Reports + 1 Lien Check" bundle?

We understand that sometimes situations change, and you may no longer need the service. However, our subscription model operates on an annual basis, and refunds are non-negotiable once the purchase is made. This policy allows us to maintain the quality and integrity of our Vehicle Monitoring service. 

We strive to provide the best value by delivering consistent and reliable information regarding your vehicle. Your subscription gives you access to monthly alerts about important changes, like theft status and potential vehicle fraud, ensuring you stay informed and secure. 

If you have any further questions or need assistance, please don’t hesitate to visit our Support Centre and connect with a member of our Customer Experience Team. We're here to help in any way we can. 

Our Vehicle Monitoring product provides comprehensive vehicle registration history and continuous monitoring. 

The subscription fee is non-refundable, even if the vehicle is sold during the subscription period. 

We do welcome you to purchase a new subscription on your new vehicle to continue to gain valuable insight and information. 

History-Based Value uses specific vehicle history data to generate a VIN-specific value for each vehicle. To get this value, access to a Vehicle History Report is required to pull information like prior damage, ownership history, service history and use type.

The used vehicle market changes fast, so to provide the most accurate result based on up-to-date information, you must redeem your History-Based Value within 14 days of receiving a complete Vehicle History Report.

The CARFAX Canada History-Based Value comes free with the purchase of a Vehicle History Report (VHR) and leverages millions of current and historical data records to accurately predict a vehicle’s value. This information changes often and so does the market information relevant to your vehicle. To ensure that the value remains accurate, the History-Based Value will expire after 180 days along with the corresponding VHR.

This is the cost to us and the general public to acquire damage, estimate and insurance information from ICBC.

This fee only applies to vehicles that have current or past registration in the province of British Columbia.

If you did not receive a receipt for your purchase, please check your junk/spam folders.

If you're unable to locate your email receipt, please return to support.carfax.ca and click "Contact Us." Please include the following information:

• VIN
  
• Report Number
• Email address associated with the order
• Last 4 digits of the credit card used to pay for the order OR the email address associated with your PayPal account

The CARFAX Canada History-Based Value uses specific vehicle history data to generate a VIN-specific value for each vehicle. To get this value, a complete Vehicle History Report is required to pull information like prior damage, ownership history, service history and use type.

What is a VIN?

Where can I find the VIN?

When you submit a VIN for a VIN Fraud Check, our system scans billions of records from thousands of participating sources across North America to search for any potentially conflicting or anomalous vehicle data records related to that VIN. It is a very thorough process that can take up to 1 business day to complete.