What does “recycled” mean?

The vehicle was reported as scrapped, or major components were removed by a recycling facility.


Before you buy a used car, we recommend that you get a CARFAX Canada Vehicle History Report, take a thorough test drive and have the vehicle inspected by a qualified mechanic and/or auto technician to make sure the vehicle is functioning properly.


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What does “theft from vehicle” mean?

The vehicle was identified as having been stolen from its legal owner and a subsequent insurance claim was classified as such. The payout is based on whether the vehicle had to be replaced or if any damage occurred while vehicle was out of the owner’s possession.


This does not mean vehicle is currently stolen.


To confirm vehicle's current stolen status, please see the Stolen Vehicle Check section of the Vehicle History Report.


Before you buy a used car, we recommend that you get a CARFAX Canada Vehicle History Report, take a thorough test drive and have the vehicle inspected by a qualified mechanic or auto technician to make sure the vehicle is functioning properly. We would also recommend speaking with your provincial vehicle registration authority to further ensure vehicle can be registered with and operated in your province.


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What does “theft of entire vehicle” mean?

The whole vehicle was stolen. The payout is based on whether the vehicle had to be replaced, or if any damage was sustained by the unit while out of the owner’s possession.


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What does “vehicle valuation” mean?

This record most often appears in cases where a vehicle is stolen, or damage to the vehicle is approaching or exceeds its current value. 


This will always appear as $0.00 on a CARFAX Canada report.


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What is a 43R claim?

43r is a waiver of depreciation endorsement attached to the insurer’s policy that, when applied, will result in a total loss claim - meaning the insurance company will either replace the vehicle with a newer model or repay the MSRP value of the vehicle. Coverage is granted for a period of time designated by the insurance company.


The indication of 43r will appear regardless of the claim amount as it’s attached to the policy.


For more information, please see:




Before you buy a used car, we recommend that you get a CARFAX Canada Vehicle History Report, take a thorough test drive and have the vehicle inspected by a qualified mechanic or auto technician to make sure the vehicle is functioning properly. We would also recommend speaking with your provincial vehicle registration authority to further ensure vehicle can be registered with and operated in your province.


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What does "cloned VIN" mean?

A cloned vehicle is a car that has had its VIN modified or tampered to match the VIN of another vehicle.


This is typically done to mask the VIN of a stolen vehicle. A cloned vehicle that has had its VIN changed can be seized by police. As CARFAX Canada is a VIN reporting service, it will report all available information on the VIN, including any information available on the cloned VIN.


If you have a CARFAX Canada Vehicle History Report with registration (and/or title), service, damage history (typically from the U.S.) that you believe to be incorrect, please see: I believe information on my CARFAX Canada Vehicle History Report is inaccurate. What do I do?


If your VIN is confirmed to have been cloned, a cloned VIN alert will be added to the vehicle’s history. In the event your VIN has been cloned, there are steps the owner must take to have the cloned VIN’s title/registration records revoked/canceled by the issuing state DMV.


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What is a damage event?

A damage event is information about previous damage, such as auction announcements, police-related records or repair records.


Please note we are unable to obtain additional information from our sources related to these records beyond what appears on the Vehicle History Report.


Before you buy a used car, we recommend that you get a CARFAX Canada Vehicle History Report, take a thorough test drive and have the vehicle inspected by a qualified mechanic or auto technician to make sure the vehicle is functioning properly. 


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What is a glass claim?

A glass claim is a type of claim filed by an insurance company in which the claim amount is used to repair or replace the windshield or other glass windows on the vehicle.


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What is an “insurance claim amount?”

Represents the dollar amount paid by an insurance company for damages to and/or replacement of an insured vehicle. Insurance claim amounts on CARFAX Canada reports do not include amounts paid for expenses such as rental vehicles or personal injuries.


Insurance claim amounts may differ from estimate and/or repair record amounts for a number of different reasons.


Please note we are not able to obtain nor provide further details pertaining to the claim amount.


For more information about claim amounts, please see: 




For more information on variances between estimate and claim amounts, please see: What is the difference between an estimate and a claim?


Before you buy a used car, we recommend that you get a CARFAX Canada Vehicle History Report, take a thorough test drive and have the vehicle inspected by a qualified mechanic and/or auto technician to make sure the vehicle is functioning properly.


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What is a “lemon?”

A U.S. brand attached to a vehicle that could not be fixed by the manufacturer within the requirements of the issuing state’s requirements. The definition of a lemon varies from state to state, but once a vehicle is branded a lemon, there are various legal remedies available to the consumer, which may include the manufacturer buying back or replacing the vehicle. Note that the warranty was likely nullified when this brand was applied. 


As lemon brand issued by one jurisdiction may not carry over to another, the vehicle may still be considered safe for operation on public roads in another jurisdiction.


We would advise that you get the vehicle inspected to verify its current condition and that you speak with your provincial motor vehicle registration authority for more information regarding the ability to register and operate the vehicle in your province.


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