How do I get a free valuation?

To get a free Value Range for your vehicle, visit and input the information about your vehicle into the valuation range tool.

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How do I get a History-Based Value?

History-Based Value comes free with the purchase of a Vehicle History Report (VHR) as it uses the detailed information from the VHR, in addition to market trends and your location, to determine your vehicle’s value. Once you have received your complete VHR, you will have 14 days to redeem your free History-Based Value.

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How do I get my report?

Once you've completed your order, you will be able to access it immediately after purchase through the order confirmation page.

We will also send an order confirmation email and receipt to the email address provided at time of purchase. Please click "Access Your Order" in your order confirmation email.

Lost or can't find your order confirmation email? Please see: How do I find my order confirmation email?

Reports are accessible for 180 days from date of purchase. Should you need a copy of your vehicle history report, we recommend saving a copy to your computer and/or printing a copy for your records.

If you have questions related to an order that is now expired, please see: My order has expired. What do I do?

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How do I order a CARFAX Canada Vehicle History Report?

Please visit to view report options and to make your purchase.

Once ordered, Vehicle History Reports are available to you from the order confirmation page and are also sent to you via email.

If you're wondering which report to order, please see: Which report is right for me?

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How do I run a lien check in my 3 Vehicle History Reports + 1 Lien Check order?

Retrieve your order confirmation email and click "Access Your Order" to access your 3 Vehicle History Reports + 1 Lien Check dashboard, select whichever vehicle you'd like to check the lien status of and once in that vehicle's dashboard click "Add Lien Check." The included lien check can only be redeemed against a vehicle for which a Vehicle History Report has been redeemed.

Lost or can't find your order confirmation email from which to access your dashboard? Please see: How do I find my order confirmation email?

If you have already redeemed your one included Lien Check and require another, one cannot be added to your order. To obtain an additional lien check, please visit to purchase a Vehicle History Report + Lien Check or a Vehicle History Report + Lien Check (BC).

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How is History-Based Value calculated?

Every used vehicle has a unique history – and that means it also has a unique value. We use information like odometer readings, prior damage, ownership history, service history, use type, location, and market trends to determine a custom-built value for each car. For example, you wouldn't expect to pay the same price for a car that has been in an accident versus one that hasn't.

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How is History-Based Value different from other valuation models?

Other valuation tools take the information you provide about a vehicle and then compare it to a cross-section of similar vehicles and averages of vehicles currently listed in the market to provide you with a value. 

CARFAX Canada History-Based Value leverages millions of current and historical data records to accurately predict a vehicle’s value. History-Based Value factors a vehicle’s unique history into the equation. The result is a custom-built valuation for your specific vehicle. 

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How long does a Value Range last?

When you email yourself your Value Range, you have access to it for 14 days. After that time, you will be asked to update the information that may have changed since generating your last value to ensure accuracy.

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How long does it take to get a CARFAX Canada report?

Most CARFAX Canada reports are ready to view within minutes.

In order to provide the most up-to-date information in our reports, we collect data in real time from a variety of sources, in multiple time zones, with different hours of operation. In some cases you might see "Almost done..." or "Pending" appear on the report - meaning one or more of our data sources may be temporarily unavailable. Your report will complete once we have received a response from each our data sources.

For more information, please see: My report says “Almost done...” or “pending,” what does that mean?

Please refresh your report or check back later to see if your report status has updated to "Complete." You may need to wait until the next business day for your report to complete.

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How much is my car worth?

The amount a person asks for their car isn't necessarily how much it sells for. Get a fair price with a range and average based on what similar models have sold for in your area with CARFAX Canada's FREE Value Range tool:

The CARFAX Canada Value Range generates results based on sales of similar vehicle models in your area. It does not use information specific to your vehicle or VIN.

A value based on information specific to your vehicle or VIN may be obtained through a History-Based Value.

For more information, please see: What is History-Based Value? and/or What is the difference between free valuation and History-Based Value?

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